Help shape the future of your Society
Because we value your feedback, we’ve created an online member community, TalkingPoint.
We want to get to know our members really well, so we can help you get on with life. We believe it is important to know what really matters to you and help make us, our products and services even better. This is your opportunity to share your thoughts on a wide range of subjects from the Society itself, to the financial industry in general, through polls, forums and short surveys.
In return, we’ll share news on how we have used your feedback to improve the society for you and other members.
Since TalkingPoint launched in November 2015, we’ve continued to use your feedback in a variety of ways. Some examples include:
- Telling us what members want from their saving account and mortgages
- Reviewing our communications
- Giving us feedback on marketing campaigns and branding.
As a mutual, we’re shaped by our members and TalkingPoint gives you the chance to be part of the conversations which help shape your Society.
