If you're looking to switch to another mortgage deal, we've got a broad range for you to explore.
Step 1
We’ll contact you
If your mortgage deal is coming to an end we’ll write to you to let you know what to do and when the deal is ending.
Step 2
Have your details ready
To switch with us, you’ll need your account number. You’ll need extra information if you’re switching over the phone, so please have your most recent statement to hand.
Step 3
Switch your deal
Depending on your mortgage type you have the option of switching to a new deal online or over the phone.
Switching over the phone gives you the option of choosing a new deal with or without advice, depending on your mortgage type.
You can call to switch without an appointment if you:
Are comfortable choosing a new rate without advice
Don’t want to change any details such as your mortgage term, mortgage amount or repayment method
Are on a mortgage deal with less than 6 months left or your fixed rate has already ended
You’ll need to book an appointment if you:
Want the option of advice about your next deal. Please note that we can't advise you if you have a Buy to Let mortgage
Want to change any details such as your mortgage term, mortgage amount or repayment method
Have a Retirement Interest-Only mortgage
Are on a mortgage deal with more than 6 months left. You can find the date your deal ends on your mortgage statement or previous mortgage offer
You can call us on 03450 50 50 75 to get a list of products or book an appointment. You can also use our online system to arrange an advised appointment.
If you don’t need an appointment, we’ll show you a range of deals available to you, you can pick one and we’ll provide a personalised offer.
No affordability or credit checks
As long as you're keeping the same mortgage amount, term and repayment type.
No valuation or legal fees
We shouldn’t need to do a new valuation of your property, and even if we do, we’ll cover the costs. Plus, you won’t need a solicitor.
Frequently asked questions
Shortly before your current mortgage deal with us is due to end, we'll write to you to tell you the end date, what your options are and how to get in contact with us.
After the product end date has passed, you'll be moved on to our Standard Variable Rate (SVR) or discounted SVR (depending on the terms and conditions of your previous deal). These rates may go up or down over time, and you can make unlimited overpayments. This rate will be confirmed on the letter we send you, or you can choose to switch to a new deal.
If you want to make a lump sum payment without incurring additional costs such as early repayment charges, you’ll need to call us on 03450 50 50 75 before switching.
If you need advice or want to make any other changes, such as your mortgage amount, repayment type or term length, you'll need to book an appointment.
If you have multiple parts of your mortgage ending on the same day, choosing the same product for each part can ensure that you are not charged more than one product fee.
If you have parts of your mortgage ending on different days you may have to switch your deal for each part of your mortgage separately. If you choose a deal with a product fee you may be charged more than once.
If you have multiple parts to your mortgage and you are unsure about anything, please call us on 03450 50 50 75.
Regardless of when your current deal ends, your new deal will start on the first of the month.
Usually, if you switch your deal at least 2 weeks before your current deal ends your new deal will start on the first day of the following month after your current deal ends.
If you want your new deal to start on the first of the following month you must submit your application to switch to a new deal before the 15th day of the month. However, this does depend on the time taken to process your application.
For example, if you apply for a new deal on 14 February or before, your new deal should start on 1 March. If you apply for a new deal on 15 February or later, your new deal will start on 1 April.
If you have switched your deal online or over the phone without an appointment, your deal should automatically update on the date confirmed in your offer letter. If you don't want your deal to update, call us on 03450 50 50 75.
Please call us if you:
Are wanting to switch to a different deal than the one you chose
Need to make any changes to your offer
Are no longer wanting to proceed
When we complete your new deal, we’ll calculate your new monthly payment to take into account the up to date position of your mortgage. This may be different to the payment on the offer you’ve received. We’ll recalculate your monthly payment and write to you up to one month before your new deal start date to confirm what you new payments will be.
If you’re currently paying by direct debit we’ll change the payment amount for you. If you’re not currently paying by direct debit, you’ll need to change your payment amount according to the letter we send you.
If you're a new customer looking to switch from your current lender to Leeds Building Society, have a look at our remortgaging page for mortgage options and information.
Are you a broker?
If you're a broker, use our quick and easy rate switch service to choose your client's next deal.
Your property could be repossessed if you don't keep up your mortgage repayments.
