Please vote for us in the Financial Adviser Service Awards

Voting is now open for the 2024 Financial Adviser Service Awards. Over the past year, we've listened to your feedback and introduced the improvements that matter to you and the way you do business.

What we've done

• Enhanced affordability – improved affordability on new build, low EPC rated properties.
• Experian Boost – using free Open Banking service to assess a wider range of regular debit payments and boost credit ratings.
• Broker Chat – expanded our team of designated live chat telephone BDMs to answer your queries without the need for a call.
• Connected – we’re now integrated to all the major sourcing systems, saving brokers time, reducing the need to rekey most information and improving compliance.
• Improved affordability – for first time buyers, remortgagers and home buyers from 4.5 to 5.2 salary multiple.
• First Time Buyer products – enhanced range of 95% LTV mortgages helping us deliver approximately 1 in 3 of all our mortgages to first time buyers. We also launched Reach Mortgages, to provide support for those whose credit scores mean they wouldn't qualify for our standard product range.
• First Time Buyer broker support – launched new content including our first time buyer broker guide, created to support you in getting your clients' mortgage ready.
• Loan size increase – increased our maximum loan sizes across higher LTV bands.
• Improved criteria search – partnered with Mortgage Brain to make it quicker and easier for brokers to find what they need on our website.

Thank you for your continued support – voting is easy and only takes a few minutes.

Vote now