Why is it important?
Whether it's buying a home, saving for life's big moments, or just finding information on our Knowledge Base, we want to help our members do more with their money. Now we're putting a plan in place to give focus on the future.
What we're already doing
Helping more people into homes
In 2015, we helped 35,000 more people have the home they want and 47,000 more people save and plan for tomorrow. In fact, our new mortgage lending grew by 15% in the same year to £3.1bn.
Supporting first time buyers
We helped over 9,400 people buy their first home in 2015, accounting for 37% of our total lending and a rise of £252m.
During 2016, we made a few changes to our lending criteria, including removing maximum tenancy periods for buy-to-let mortgages, giving landlords the opportunity to pass on longer-term tenancy agreements to their tenants.
Offering online guidance
To help people save and have the home they want, we created Knowledge Base. It’s a free online resource full of articles on everything from how to get the right buildings insurance cover, to saving for a special day.
Our 2017 - 2020 targets
- Help over 225,000 people to save for their future.
- Help over 175,000 people to have the home they want.
- Help 30,000 first time buyers into a home of their own.